How does the Pricing Work?

We consider the quantity, decoration, freight costs, and turn around time when determining each price quote. We have quantity price breaks at 100, 250, 500, 1000, 2500, 5000, 7500, and 10,000+ unit order increments. The more you buy the better the pricing becomes. We sell our product either decorated or blank.

The quickest way to get pricing is to email us with your estimated order quantity, the number of logos and how many colors each logo will have, when you need the product, and what style/sizes you are interested in. All price quotes will be issued within 24 hours, but typically you will get a response in about an hour. Please email brettasaunders@hotmail.com for pricing requests.

What are your lead times?

There are two ways with which we fill orders and each has different lead times:

Domestic: quicker delivery (2-3 weeks from art approval), stock styles and colors only, slightly higher printing costs. Works best for orders of 600 pieces or less or when you need product quickly.

Import: longer delivery (7-9 weeks lead time from art approval*), unlimited color options, lower printing costs, custom options and styles. 600 unit minimum to qualify.

*We can deliver import orders using air freight and deliver in 4 weeks. Additional costs apply.

How long does artwork take?

We turn all new artwork around in less than 7 days, but our average is 2-3 days. Revisions are quick and easy, rush service is available.

What is the best way to send my art and logos?

You can email all artwork to us or send to our office. We accept eps, tif, jpg, pdf but prefer editable formats. The better the quality of the logs you send us, the better the artwork and final product will look.

How do approvals work? Can I get a physical sample of the shirt I want to buy?

We will always email or mail artwork for approval. Our art is very detailed and most customers are comfortable approving production based off of the art. If you would like a physical sample we can provide you with one, please add 2 weeks to your lead time. Physical samples with your logo will be charged a $40 fee which will be waived on orders of 1,500 units or more. If you need a blank sample or one with our logo, we’re happy to supply one free of charge.

How do you bill?

Because we are decorating orders with your logo all 1st time orders are:

50% of Due at Quotation Approval

50% of Due on delivery

Once we’ve established a track record, terms can be negotiated pending credit approval.

We understand certain events present billing challenges and we will always try to work out a feasible solution for both parties involved.

How do your shirts fit?

We’ve spent a tremendous amount of time getting the cut of our shirts to be just right and have received a lot of praise about how well they fit. They are what we call an “athletic” fit meaning that they are a fairly traditional cut with a slightly slimmer profile than your “off the rack” clothing. They are by no means going to be tight, but we were sure not to make them too big or too boxy.  All unisex pieces come in sizes xs-xxl and all women’s pieces come in sizes xs-xl. Click here for our actual size chart (INSERT SIZE CHART)

If I purchase for multiple events/seasons can I qualify for an additional discount?

Absolutely. We price our blank shirt cost on the total amount you purchase for the calendar year, not just for each event or season. This allows you to get favorable pricing for all your purchases (small and large) while enhancing the image of both by offering a better product while keeping the budget in check. Printing costs are determined by how many pieces we decorate of each design.

I’ve got an idea for a style that I don’t see on your website, can you make it?

Since our import product is made from scratch we do have the ability to make just about anything. All designs would be priced on a per-art or sample basis and it is important to factor in several additional weeks for sampling and design approval. Minimums are generally around 1,000 pieces but if you’re looking for a specialty fabric or a difficult design element, the minimums can be significantly higher. We like a challenge, so feel free to send us your ideas.

How do you select thread or ink colors?

Ink can be matched to pms colors upon request, but unless otherwise specified, we will do our best to match the colors to the art. We have over 300 thread colors and can match virtually all colors.

I’ve left things too late, can you rush my order?

We make our best effort to accommodate all rush orders at no additional cost, however at certain times of the year we are limited in terms of how quickly we can turn orders. Give us your time frame and we should be able to give you an answer regarding your deadline within the hour. We pride ourselves on having never missed an event date and always delivering as promised. If we tell you we can do it, you can rest assure we will.

How do I calculate the shipping costs?

Shipping Charges are included in each price quote. Additional freight costs apply to air freight orders. The customer will be notified and will authorize if the air freight option so there aren’t any surprise costs. If the customer wishes to use their own UPS or FED-EX account and ship collect, the account number must be provided at the time of order.

How do re-orders work?

We keep all artwork and designs on file. If there are any changes you will be required to approve artwork before production can begin. You can deduct 1 week for delivery on re-orders compared with new orders.

Where can you put logos?

We can decorate just about anywhere you would like. Our most common placements are full front, full back, left chest, left sleeve, and back yoke.

Do you charge set up fees or art development charges?

We never charge set up fees or art charges for any of our printed merchandise. We do charge a one time digitizing fee of $50 on embroidery orders of less than 36 pieces. If you provide your own DST (embroidery file) the fee is waived.